Shipping policy

We offer FREE shipping!

The exact shipping method will be determined as the order ships, as it varies depending on weight, location, etc. This means in certain circumstances we will ship with the postal service of our choosing regardless of the postal service chosen at checkout, provided the delivery times are the same.

Average processing times may vary based on seasonal volume. Processing typically ranges from 1–3 business days, and transit times typically range 7–15 business days depending on the destination location and barring no unforeseen complications (bad weather, etc.).

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 72 hours for the tracking information to become available.

If you haven’t received your order within 18 business days of receiving your shipping confirmation email, please contact us at contact@kickboomx.com with your name and order number, and we will look into it for you.